An Oldham GP practice has been told it still "requires improvement" following a recent CQC inspection which raised issues over effectiveness and services.
Dr Kiren Kaur, also known as Moorside Medical Practice, is a service delivered by a single GP at Moorside Medical Centre on Ripponden Road.
The practice has improved since its last inspection by the health watchdog, however, there are aspects that are still not up to standards.
The previous inspection in August 2021 rated the practice as inadequate and it was put into special measures along with being issued a warning notice.
A further inspection in November 2021 said the required improvements had taken place and progress had been made.
However, in a report published this week, there remain issues over the practice's effectiveness, how they respond to people's needs and whether the services are well-led.
The report said the need for improvement for the effectiveness was due to formal monthly clinical supervision was not being in place for the practice nurse and Do Not Attempt Cardio Pulmonary Resuscitation (DNACPR) decisions not being made appropriately.
Elsewhere, complaints were not routinely investigated and the website was yet to be updated, despite the practice saying it had done so.
The inspection said the practice must establish effective systems for good governance and should make sure new staff members complete the relevant training.
There were some services the CQC said the practice delivered well.
It stated that patients were kept safe when care was delivered and staff treated patients with kindness and involved them in decisions about their care.
It was also said that patients were able to contact the practice at any time of the day to access appointments, which was labelled as an area of "outstanding" practice.
The practice displayed significant improvement from its previous inspection when three of the five criteria were rated as "inadequate" and two were rated "good".
The biggest improvement was seen in safety, which went from "inadequate" to "good". While there was an improvement in most aspects, the response to patients' needs went from "good" to "requires improvement".
Dr John Patterson, Chief Clinical Officer for NHS Oldham Clinical Commissioning Group (CCG) said: "Since last year, the practice has been working hard to address concerns found by the CQC.
"The practice has improved in three areas they were previously deemed inadequate – Effective, Responsive and Well-led, maintained Good in Caring and improved from Inadequate to Good in Safe.
"The CQC recognises the improvements that have been made by the practice."
The GP practice was contacted for comment.
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